TUCSON, AZ (Tucson News Now) - You're not alone if you fell for a scam in the last year. Thousands of people filed complaints in Arizona, according to numbers from the Arizona Attorney General's Office and the Better Business Bureau.
The AZAG received more than 17,5000 consumer complaints in 2017, according to a release from the office. The "top" complaints filed involved:
- Telemarketing scams
- Car sales, repairs, rentals
- Telecommunications like cell phones and internet service providers
- Mortgage and real estate
Looking at national trends, the BBB Scam Tracker Annual Risk Report totaled 47,000 more reports to the organization in 2017 than in 2016.
The BBB's report noted a significant increase last year in reports of phishing, travel/vacation scams and scams involving healthcare.
The most common type of scam reports centered around online purchases, according to the BBB report.
Kim Diaz finds deals online in her spare time. After dozens of successful purchases at a certain online retailer, Diaz couldn't believe what arrived instead of the camera she paid $2,700 last week.
Diaz said an employee at Fed Ex noticed the package seemed heavier than the listed weight on the box. She said the camera box appeared to be super glued shut. Until she saw the plastic bag with two bricks inside, Diaz said she would have never expected someone to ship something like that.
She contacted the business, her credit card company, the BBB and the police.
"I'm a little embarrassed about it too, but it is a learning lesson," she said. "I hope that people will maybe learn from my mistake and hopefully be careful about where they're ordering from."
She's not sure who's to blame for the bricks, but Diaz said the online retailer is cooperating with her complaint.